Terms of Service

By accessing or using the services provided by Ember Nine Ltd trading as GoEcom ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

These Terms apply to all users of our website (www.goecom.co.uk) and our accounting, bookkeeping, and tax services for ecommerce businesses.

GoEcom provides professional accounting services including but not limited to:

• Bookkeeping and accounting for ecommerce businesses
• Tax return preparation and filing (Self Assessment, Corporation Tax)
• VAT registration and quarterly returns
• Company formation and registration
• Payroll services
• Virtual office services

As our client, you agree to:

• aProvide accurate, complete, and timely information required for our services
• bMaintain proper books and records as required by law
• cReview and approve all tax returns and filings before submission
• dPay fees according to the agreed payment terms
• eNotify us promptly of any changes to your business or personal circumstances

Our liability to you for any loss or damage arising from our services shall be limited to the fees paid for the specific service that gave rise to the claim.

We shall not be liable for:

• Indirect or consequential losses
• Loss of profits or business opportunities
• Losses arising from inaccurate information provided by you
• Penalties imposed due to late provision of information by you

We will maintain the confidentiality of your information except where disclosure is required by law, requested by you, or necessary to provide our services.

We may disclose information to:

• • HMRC and other regulatory authorities
• • Our professional advisers and insurers
• • Third-party service providers under confidentiality agreements

All content on our website and materials we provide (including reports, templates, and advice) remain our intellectual property. You may use these materials solely for the purpose for which they were provided.

Either party may terminate services by giving 30 days written notice. Upon termination:

• • All outstanding fees become immediately due
• • We will provide files necessary for continuity of your tax affairs
• • We may retain copies as required by professional regulations

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. We will notify you of significant changes by email or through our website. Continued use of our services after changes constitutes acceptance of the new Terms.